FAQ Index

Navigate the Frequently Asked Questions using the links below.

  1. What is Apple TV?
  2. How fast does my internet speed need to be to see EWTN?
  3. What is the monthly fee to watch EWTN on Apple TV?
  4. My local cable does not get EWTN. Can I still get it on Apple TV?
  5. Do I need a computer to watch EWTN on Apple TV?
  6. Can I keep the satellite/ cable that I have while having a Apple TV?
  7. Do you have to have Netflix to watch anything on Apple TV?
  8. Do I need to have more than one Apple TV to watch EWTN on other TVs in the house?
  9. Sometimes the picture freezes or buffers. What is the cause of this?
  10. My Apple TV froze and the remote will not go to the "home page." How do you fix this?
  11. Your German feed works for me but the US English times out. How do I get the US if another stream works for me?
  12. My picture seems to be stretched or squashed. What can I do to fix this?
  13. My EWTN channel cuts off at 2 hours and I need to restart. Why does this happen?
  14. What connections do I need to hookup a Apple TV to my TV?
  15. Need more help?

1. What is Apple TV?

Apple TV is a device, not a service that allows you to instantly stream EWTN to your TV. To get EWTN on your Apple TV, all you need is a high speed Internet connection, a TV and the Apple TV Player. The Apple TV connects directly to your TV and can be connected wirelessly to your internet router. Only an Apple TV (4th generation) can be used to watcn EWTN.

2. How fast does my internet speed need to be to see EWTN?

Your Internet connection must at least be 1.5Mbps or better. Don't' know your speed? Check it here. http://www.speedtest.net

3. What is the monthly fee to watch EWTN on Apple TV?

There is no monthly fee. EWTN is a free channel. You just pay your monthly Internet bill.

4. My local cable does not get EWTN. Can I still get it on Apple TV?

Yes. All you need is the internet to see the EWTN channel.

5. Do I need a computer to watch EWTN on Apple TV?

No. A computer is not needed. Only an Apple TV (4th generation) can be used to watcn EWTN.

6. Can I keep the satellite/ cable that I have while having an Apple TV?

Yes. Just swap back and forth.

7. Do you have to have Netflix to watch anything on Apple TV?

No. There are many free channels and EWTN is one of them.

8. Do I need to have more than one Apple TV to watch EWTN on other TVs in the house?

You can either buy an Apple TV for each TV or it is so small and easy setup that you just unplug from one and plug back up to new one. No new sign on is needed.

9. Sometimes the picture freezes or buffers. What is the cause of this?

Check your internet speed. It may not be fast enough for the program.

10. My Apple TV froze and the remote will not go to the "home page." How do you fix this?

If it freezes – unplug the Apple TV to re-boot the system. It will go through start up and should unfreeze the device.

11. Your German feed works for me but the US English times out. How do I get the US if another stream works for me?

Unplug device and reboot it. Sometimes the path to the Apple TV may change and the memory will not know about new direction it needs to take. A refresh works great to re-establish connection to EWTN.

12. My picture seems to be stretched or squashed. What can I do to fix this?

Go into settings menu and scroll down to display type. Adjust the setting to match your TV.

13. My EWTN channel cuts off at 2 hours and I need to restart. Why does this happen?

We time our channel to cut off and you to reestablish connection after 2 hours. Just streaming the signal cost EWTN lots of money and if no one is watching it still cost. Consider helping EWTN with a donation.

14. What connections do I need to hookup an Apple TV to my TV?

Your TV needs to have either an HDMI input or a composite input ( RCA input).

15. Need more help?

Visit Apple TV's support website

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